Digital Product Delivery Policy
At Arcane Games and Events LLC, we are committed to providing our customers with a seamless and convenient ticketing experience. To ensure this, we offer a digital delivery option for all our event tickets.
Upon purchase, customers will receive a confirmation email with their order details. This email will serve as their ticket(s) and will contain all the necessary information, including the event name, date, time, and venue.
Customers can make updates or cancellations to their tickets by contacting us via email at firstname.lastname@example.org. Our customer support team will be happy to assist with any ticket-related queries.
Please note that all tickets purchased through Arcane Games and Events LLC are non-transferable and non-refundable, except in cases where the event is canceled or rescheduled by us. In such cases, we will notify all affected customers via email, and refund them the full purchase price of their ticket(s).
We reserve the right to amend this policy at any time, without prior notice to customers.